Effective Date: 02/01/2023
We at ildsjela are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, disclose, and protect the personal information obtained through our website, www.ildsjela.com, as well as the choices you have regarding your personal information. By accessing or using our website, you agree to the terms of this Privacy Policy.
- Information We Collect
We collect various types of personal information when you interact with our website, including:
1.1. Personal Information You Provide: When you create an account, place an order, or contact us, we may collect information such as your name, email address, phone number, billing and shipping address, and payment information.
1.2. Website Usage Information: We may automatically collect certain information about your visit to our website, such as your IP address, browser type, device type, referring website, pages viewed, and the date and time of your visit. This information helps us improve our website and enhance your experience.
1.3. Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior on our website. Cookies are small text files that are stored on your device. They help us recognize you, customize your experience, and analyze website traffic. You can manage your cookie preferences through your browser settings.
- How We Use Your Information
We use the personal information we collect for the following purposes:
2.1. Order Fulfillment: We use your personal information to process and fulfill your orders, communicate with you regarding your orders, and provide customer support.
2.2. Personalization: We may use your information to personalize your experience on our website, including recommending products or services that may be of interest to you.
2.3. Marketing and Promotions: With your consent, we may send you marketing communications about our products, services, and promotions. You can opt-out of receiving these communications at any time.
2.4. Analytics and Improvements: We analyze the data we collect to understand how our website is used, identify trends, and improve our services, products, and user experience.
2.5. Legal Compliance: We may use your personal information to comply with applicable laws, regulations, and legal processes.
- Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with the following entities:
3.1. Service Providers: We engage trusted third-party service providers to assist us in operating our website, conducting business, and delivering services to you. These service providers have access to your personal information only as necessary to perform their functions and are obligated to protect your information.
3.2. Legal Requirements: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable government requests.
3.3. Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website of any change in ownership or the transfer of your personal information.
- Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
- Your Choices and Rights
5.1. Account Settings: You can review and update your account information by logging into your account on our website.
5.2. Marketing Communications: You can opt-out